The metaverse promises a stunningly realistic 3D digital world where you can (for example) purchase and sell goods and services, sign and enforce contracts, recruit and train talent, and interact with customers and communities. As some technology visionaries imagine the metaverse, this world won’t primarily run on platforms whose owners control data, governance and transactions. Instead, customers (and businesses) will be able to take their identities, currencies, experiences and assets anywhere they wish. Also unlike today’s web experiences, much of this digital world will persist even when no one is in it.
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George Korizis, Customer Transformation Leader, PwC US
Emmanuelle Rivet, Lead Client Partner, PwC US
Roberto Hernandez, Partner, Transformation, PwC US
Vicki Huff Eckert, Vice Chair, Technology, Media and Telecommunications Consulting Leader, San Jose, PwC US